Trailer comes FULLY STOCKED with dishes, cookware, glassware, LINENS, BEDDING and PILLOWS, please see list of included items for specifics. We are PET FRIENDLY units (additional damage deposit is required) No need to clean after rental, just tidy up and dispose waste. This unit is DELIVERY ONLY.
In the event of a cancellation more than 30 days prior to your rental date, deposit is refundable, less a $40 processing fee. Cancellations less than 30 days prior to your reservation deposit will be non-refundable. We do not offer refunds for shortened trips due to customer cancellations or change of plans.
Full payment including rental, fees, deposits and additional rental items is due prior to the rental period. Payments can be made by Visa, Mastercard or Etransfer. info@intothewoodsrvrentals.ca
All bookings require a damage deposit of $1000. Damage deposit will be secured up to 24 hours before your contract start date/time. Damage to any and all components of the trailer, it’s contents and any equipment included in the rental agreement caused by neglect, misuse, mishandling, theft, fire, smoke, water damage or soiled upholstery is your responsibility and could be deducted from the damage deposit and further charges to your credit card will apply. All repairs require inspection and preauthorization. By signing your rental agreement, you agree to financial responsibility for any and all damage caused by yourself or others, known or unknown to you during your rental period. Into the Woods RV Rentals is not responsible for contents damaged or stolen from the trailer. Damage deposit will be fully refunded within 14 days after the rental period, provided no damage is detected and the trailer is returned in the same condition it was received in. You, the renter, are 100% responsible for any and all damages and any missing items to or from your rental unit. All damages or missing items will be deducted from your deposit. If your damage deposit does not cover the cost of damages or missing items, you the renter authorize Into the Woods RV Rentals to charge the outstanding balance to your credit card supplied at the time of booking.
An additional deposit of $200 is due along with your $1000 damage deposit should you have pets during your stay. An extra cleaning charge of $50 will be applied. Pets must not be left in the RV unattended at any time. Any unclaimed pets will be subject to further deductions on returned deposit.
In the unlikely event that the requested rental unit has an equipment failure, or the unit is involved in an accident prior to its arrival, Into the Woods RV Rentals will substitute the trailer that will accommodate your needs, this will be left to the discretion of Into the Woods RV Rentals. IF we are unable to replace the trailer with a comparable unit, Into the Woods RV Rentals will issue a full refund to the renter. We do not offer refunds for equipment malfunctions for failure due to renter’s negligence or misuse. In the event that on-site equipment failure or malfunction is not caused by the renter, Into the Woods RV Rentals will make every effort to rectify/repair the problem. If the unit is not repairable and we do not have a unit replacement, a full refund of the balance of unused nights will be refunded.
Delivery only trailers- Your trailer will be delivered and setup to your designated pre-approved campsite location at a predetermined time on your arrival date. A copy of your campsite reservation must be provided to Into the Woods RV Rentals. It is the renter’s responsibility to ensure the delivery site can accommodate the rental unit. Power and sewer hookups are not included with all sites, if this is something required for more lengthy stays, please ensure you are booking full hook-up sites. Unforeseen circumstances such as traffic, accidents, and road conditions or closures are not the responsibility of Into the Woods RV Rentals, or its agents, Into the Woods RV Rentals will do everything possible to maintain delivery obligations and will stay in touch with renters for unforeseen circumstances. CHECK-IN walk-through: Renters can be present at time of setup to ask questions and note any trailer deficiencies if any. A trailer specific YouTube link will be provided at time of booking to provide step-by-step instructions for trailer operations. Pick-up: Most campsites have a checkout time of 11am, Into the Woods RV Rentals requires 1 hour pickup window to ensure the site is cleared, renters are asked that the unit is empty and cleaned by 10am prior to the arrival of one of our agents. Unit CHECKOUT walk-through will be conducted during the pickup window. It is in the best interest of both parties to be present during the check-out walkthrough to determine any potential areas of damage. Full damage/ checklist cannot be determined until the unit sanitary tanks are emptied, and full inspection is done on site at Into the Woods RV Rentals location. Renters understand and acknowledge that damage deposit funds may be withheld up to 7 days post rental.
* Additional delivery and pickup charges may apply and will vary per location outside of our 120km round trip parameters. $3.80 per km additional charges will apply.